good 11 Responsible Gaming

You can set daily, weekly, or monthly deposit limits directly from your account settings to make sure your spending stays within a budget you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased until the cooling-off period has passed — this prevents impulsive decisions during a session. Lowering your limit, on the other hand, takes effect right away so you always have the option to tighten your controls at any time. We recommend all Filipino players set a deposit limit when they first register, even if it is a generous one, as a baseline for healthy play. If you are unsure what limit is right for you, start conservatively and adjust upward only after reviewing your activity history. Our support team can also help you set or review your limits if you prefer to do it with assistance. Keeping your deposits predictable is one of the simplest and most effective responsible gaming habits you can build.

It is easy to lose track of time when you are enjoying a game, which is why good 11 provides session time reminders that alert you when you have been playing for a set duration. You can configure these reminders in your account preferences to trigger after 30 minutes, one hour, or any interval that suits your routine. When the reminder appears, you can choose to continue playing or take a break — the decision is always yours, but the prompt ensures you are making it consciously rather than by default. Research consistently shows that regular breaks improve decision-making and reduce the risk of chasing losses, so these reminders are a genuinely useful tool rather than just a formality. Filipino players who use session reminders report feeling more in control of their gaming time and less likely to play beyond their intended budget. Setting a reminder takes less than a minute and can make a meaningful difference to your overall experience on the platform.

If you feel that you need a break from gaming, good 11 offers both short-term cool-off periods and longer self-exclusion options that you can activate at any time from your account. A cool-off period temporarily suspends your ability to place bets or make deposits for a period of your choosing — from 24 hours up to several weeks — giving you space to reset without permanently closing your account. Self-exclusion is a more serious commitment that blocks access to your account for a minimum of six months, and during this period we will also suppress any marketing communications sent to you. Both options are processed immediately upon request and cannot be reversed before the chosen period ends, ensuring that the protection is genuine and not easily bypassed in a moment of temptation. If you are considering self-exclusion, we encourage you to also reach out to one of the support organisations listed on this page, as they can provide additional guidance and counselling. Your wellbeing is more important to us than your activity on the platform, and we will never pressure you to return before you are ready.

Your good 11 account includes a full activity history that shows your deposits, withdrawals, bets placed, and session durations over any time period you select. Reviewing this data regularly is one of the most effective ways to stay aware of your gaming habits and spot any patterns that might be worth addressing before they become a concern. The activity dashboard is designed to be easy to read, with clear summaries of your net position over the past week, month, or custom date range. If you notice that your spending has been creeping upward or that your sessions are getting longer, that is a useful signal to revisit your limits or take a short break. Transparency about your own behaviour is a powerful tool, and we have built this feature specifically to support Filipino players in making informed decisions about their gaming. You can access your activity history at any time from the account menu without needing to contact support.